Automotive and Watercraft Service Attendants

Job Zone

Job Zone 1-2: Very Little to Some Preparation Needed

Usually requires a high school diploma or GED, though some occupations may not.

Job Zones group occupations into one of five categories based on the education, experience, and training typically needed to perform them.

O’NET publishes details below this occupation’s level. Showing Automotive and Watercraft Service Attendants — one of 2 occupations here: Automotive and Watercraft Service Attendants, Aircraft Service Attendants.

Tasks

Specific duties and responsibilities regularly performed in this occupation.

Collect cash payments from customers, and make change or charge purchases to customers' credit cards, providing customers with receipts.91
Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.81
Prepare daily reports of fuel, oil, and accessory sales.81
Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.80
Clean windshields.80
Clean parking areas, offices, restrooms, or equipment, and remove trash.78
Order stock, and price and shelve incoming goods.75
Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.74
Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.74
Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.73
Test and charge batteries.70
Rotate, test, and repair or replace tires.69

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Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.68
Provide customers with information about local roads or highways.34

Skills

Developed capacities that facilitate learning or the more rapid acquisition of knowledge.

Active Listening53
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Operation and Control53
Controlling operations of equipment or systems.
Service Orientation53
Actively looking for ways to help people.
Speaking53
Talking to others to convey information effectively.
Time Management53
Managing one's own time and the time of others.
Complex Problem Solving50
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Coordination50
Adjusting actions in relation to others' actions.
Critical Thinking50
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Equipment Maintenance50
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Judgment and Decision Making50
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Repairing50
Repairing machines or systems using the needed tools.
Social Perceptiveness47
Being aware of others' reactions and understanding why they react as they do.

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Monitoring44
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Operations Monitoring44
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Reading Comprehension44
Understanding written sentences and paragraphs in work-related documents.
Negotiation41
Bringing others together and trying to reconcile differences.
Persuasion41
Persuading others to change their minds or behavior.
Quality Control Analysis41
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Writing41
Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning38
Understanding the implications of new information for both current and future problem-solving and decision-making.
Troubleshooting38
Determining causes of operating errors and deciding what to do about it.
Equipment Selection35
Determining the kind of tools and equipment needed to do a job.
Mathematics35
Using mathematics to solve problems.
Instructing31
Teaching others how to do something.
Learning Strategies31
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Management of Personnel Resources28
Motivating, developing, and directing people as they work, identifying the best people for the job.
Systems Analysis28
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation28
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Installation25
Installing equipment, machines, wiring, or programs to meet specifications.
Management of Financial Resources22
Determining how money will be spent to get the work done, and accounting for these expenditures.
Management of Material Resources22
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Technology Design16
Generating or adapting equipment and technology to serve user needs.
Science10
Using scientific rules and methods to solve problems.
Operations Analysis6
Analyzing needs and product requirements to create a design.
Programming3
Writing computer programs for various purposes.

Knowledge

Organized sets of principles and facts that apply in general domains.

Customer and Personal Service91
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mechanical85
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Sales and Marketing75
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Administration and Management69
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics57
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Administrative50
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Education and Training50
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Engineering and Technology50
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Chemistry48
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Computers and Electronics47
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English Language46
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Personnel and Human Resources39
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

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Public Safety and Security39
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Economics and Accounting37
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Production and Processing35
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Physics32
Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Law and Government28
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Psychology27
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Telecommunications24
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Design23
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Transportation21
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Sociology and Anthropology17
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Communications and Media14
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Geography11
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Philosophy and Theology9
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Building and Construction6
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Foreign Language6
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Therapy and Counseling5
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Biology3
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
History and Archeology1
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Medicine and Dentistry1
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Fine Arts0
Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Food Production0
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Abilities

Enduring attributes of the individual that influence performance.

Oral Comprehension60
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression60
The ability to communicate information and ideas in speaking so others will understand.
Control Precision56
The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Finger Dexterity56
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Manual Dexterity56
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Near Vision56
The ability to see details at close range (within a few feet of the observer).
Trunk Strength56
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
Arm-Hand Steadiness53
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Deductive Reasoning53
The ability to apply general rules to specific problems to produce answers that make sense.
Extent Flexibility53
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Information Ordering53
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Multilimb Coordination53
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

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Speech Recognition53
The ability to identify and understand the speech of another person.
Stamina53
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Static Strength53
The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Far Vision50
The ability to see details at a distance.
Problem Sensitivity50
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Speech Clarity50
The ability to speak clearly so others can understand you.
Visualization50
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Depth Perception47
The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
Reaction Time47
The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Selective Attention47
The ability to concentrate on a task over a period of time without being distracted.
Visual Color Discrimination47
The ability to match or detect differences between colors, including shades of color and brightness.
Written Comprehension47
The ability to read and understand information and ideas presented in writing.
Auditory Attention44
The ability to focus on a single source of sound in the presence of other distracting sounds.
Category Flexibility44
The ability to generate or use different sets of rules for combining or grouping things in different ways.
Flexibility of Closure44
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Hearing Sensitivity44
The ability to detect or tell the differences between sounds that vary in pitch and loudness.
Inductive Reasoning44
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Perceptual Speed44
The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Time Sharing44
The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Response Orientation41
The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Written Expression41
The ability to communicate information and ideas in writing so others will understand.
Gross Body Coordination38
The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
Wrist-Finger Speed38
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Dynamic Strength35
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Mathematical Reasoning35
The ability to choose the right mathematical methods or formulas to solve a problem.
Speed of Closure35
The ability to quickly make sense of, combine, and organize information into meaningful patterns.
Fluency of Ideas31
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Gross Body Equilibrium31
The ability to keep or regain your body balance or stay upright when in an unstable position.
Number Facility31
The ability to add, subtract, multiply, or divide quickly and correctly.
Spatial Orientation31
The ability to know your location in relation to the environment or to know where other objects are in relation to you.
Memorization28
The ability to remember information such as words, numbers, pictures, and procedures.
Originality28
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Sound Localization28
The ability to tell the direction from which a sound originated.
Peripheral Vision25
The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
Glare Sensitivity22
The ability to see objects in the presence of a glare or bright lighting.
Rate Control22
The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Speed of Limb Movement22
The ability to quickly move the arms and legs.
Explosive Strength19
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Night Vision19
The ability to see under low-light conditions.
Dynamic Flexibility0
The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

Work Activities

General types of job behaviors occurring on multiple jobs.

Getting Information81
Observing, receiving, and otherwise obtaining information from all relevant sources.
Controlling Machines and Processes77
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Making Decisions and Solving Problems72
Analyzing information and evaluating results to choose the best solution and solve problems.
Operating Vehicles, Mechanized Devices, or Equipment72
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Communicating with People Outside the Organization71
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Performing for or Working Directly with the Public71
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Handling and Moving Objects69
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Identifying Objects, Actions, and Events66
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Performing General Physical Activities65
Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Updating and Using Relevant Knowledge65
Keeping up-to-date technically and applying new knowledge to your job.
Inspecting Equipment, Structures, or Materials64
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Processing Information63
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

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Communicating with Supervisors, Peers, or Subordinates61
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Monitoring Processes, Materials, or Surroundings58
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Evaluating Information to Determine Compliance with Standards57
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Analyzing Data or Information56
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Repairing and Maintaining Mechanical Equipment56
Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
Estimating the Quantifiable Characteristics of Products, Events, or Information55
Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Documenting/Recording Information53
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Establishing and Maintaining Interpersonal Relationships53
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Organizing, Planning, and Prioritizing Work52
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Scheduling Work and Activities52
Scheduling events, programs, and activities, as well as the work of others.
Developing Objectives and Strategies51
Establishing long-range objectives and specifying the strategies and actions to achieve them.
Judging the Qualities of Objects, Services, or People51
Assessing the value, importance, or quality of things or people.
Thinking Creatively51
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Training and Teaching Others47
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Repairing and Maintaining Electronic Equipment46
Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
Selling or Influencing Others46
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Coaching and Developing Others44
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Assisting and Caring for Others42
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Interpreting the Meaning of Information for Others41
Translating or explaining what information means and how it can be used.
Coordinating the Work and Activities of Others40
Getting members of a group to work together to accomplish tasks.
Providing Consultation and Advice to Others39
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Guiding, Directing, and Motivating Subordinates38
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Resolving Conflicts and Negotiating with Others38
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Performing Administrative Activities35
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Staffing Organizational Units35
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Working with Computers35
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment33
Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
Monitoring and Controlling Resources33
Monitoring and controlling resources and overseeing the spending of money.
Developing and Building Teams29
Encouraging and building mutual trust, respect, and cooperation among team members.

Work Styles

Personal characteristics that can affect how well someone performs a job.

Dependability71
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
Attention to Detail57
A tendency to be detail-oriented, organized, and thorough in completing work.
Cautiousness47
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
Integrity47
A tendency to be honest and ethical at work.
Cooperation46
A tendency to be pleasant, helpful, and willing to assist others at work.
Social Orientation34
A tendency to seek out, enjoy, and be energized by social interaction at work.
Self-Control32
A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
Stress Tolerance28
A tendency to cope and function effectively in stressful situations at work.
Optimism24
A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
Sincerity23
A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
Empathy21
A tendency to show concern for others and be sensitive to others' needs and feelings at work.
Perseverance20
A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

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Humility19
A tendency to be modest and humble when interacting with others at work.
Achievement Orientation18
A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
Initiative16
A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.
Adaptability13
A tendency to be open to and comfortable with change, new experiences, or ideas at work.
Self-Confidence13
A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.

Interests (RIASEC)

Holland's six occupational interest types (RIASEC) this work tends to attract.

Realistic90
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
Conventional56
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
Enterprising19
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
Social16
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Investigative5
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
Artistic0
Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

Work Context

Physical and social factors that influence the nature of work.

Face-to-Face Discussions with Individuals and Within Teams
- Every day98%
Telephone Conversations
- Every day86%
- Once a week or more but not every day13%
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
- Every day77%
- Once a week or more but not every day22%
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- Continually or almost continually75%
- More than half the time22%
Spend Time Standing
- Continually or almost continually65%
- More than half the time30%
Time Pressure
- Once a week or more but not every day21%
Exposed to Contaminants
- Every day85%
Contact With Others
- Constant contact with others77%
- Occasional contact with others12%
Frequency of Decision Making
- Every day76%
- Once a week or more but not every day12%
Impact of Decisions on Co-workers or Company Results
- Very important results56%
- Important results40%
Importance of Being Exact or Accurate
- Very important16%
Exposed to Hazardous Equipment
- Every day80%

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Outdoors, Exposed to All Weather Conditions
- Every day77%
- Once a month or more but not every week12%
Deal With External Customers or the Public in General
- Extremely important66%
- Very important18%
- Important11%
Freedom to Make Decisions
- A lot of freedom60%
- Some freedom21%
Duration of Typical Work Week
Exposed to Minor Burns, Cuts, Bites, or Stings
- Every day54%
- Once a week or more but not every day13%
- Once a month or more but not every week28%
Work With or Contribute to a Work Group or Team
- Fairly important13%
Spend Time Walking or Running
- About half the time23%
- Less than half the time14%
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable
- Every day65%
- Never19%
Indoors, Not Environmentally Controlled
- Every day67%
- Once a month or more but not every week13%
- Never18%
Spend Time Making Repetitive Motions
- About half the time15%
Determine Tasks, Priorities and Goals
- A lot of freedom21%
- Some freedom59%
Spend Time Kneeling, Crouching, Stooping, or Crawling
- Continually or almost continually28%
- More than half the time26%
- About half the time40%
Consequence of Error
- Extremely serious54%
- Fairly serious36%
Health and Safety of Other Workers
- Very high responsibility18%
- High responsibility37%
Dealing With Unpleasant, Angry, or Discourteous People
- Every day34%
- Once a week or more but not every day13%
- Once a month or more but not every week36%
- Once a year or more but not every month15%
Exposed to Very Hot or Cold Temperatures
- Once a week or more but not every day63%
- Once a month or more but not every week13%
- Once a year or more but not every month14%
Work Outcomes and Results of Other Workers
- Very high responsibility35%
- High responsibility29%
- No responsibility15%
Conflict Situations
- Every day17%
- Once a week or more but not every day30%
- Once a month or more but not every week37%
- Once a year or more but not every month12%
In an Enclosed Vehicle or Operate Enclosed Equipment
- Every day56%
- Never37%
Physical Proximity
- Slightly close (e.g., shared office)20%
- I work with others but not closely (e.g., private office)18%
Coordinate or Lead Others in Accomplishing Work Activities
- Extremely important26%
- Very important19%
- Important30%
- Fairly important11%
- Not important at all13%
Level of Competition
- Highly competitive37%
- Slightly competitive21%
Outdoors, Under Cover
- Every day39%
- Once a month or more but not every week12%
- Once a year or more but not every month20%
- Never27%
Spend Time Bending or Twisting Your Body
- Continually or almost continually17%
- More than half the time12%
- About half the time32%
- Less than half the time39%
Exposed to Cramped Work Space, Awkward Positions
- Every day21%
- Once a month or more but not every week46%
- Once a year or more but not every month11%
- Never18%
Exposed to Hazardous Conditions
- Every day40%
- Once a week or more but not every day13%
- Never44%
Importance of Repeating Same Tasks
- Very important24%
- Important48%
E-Mail
- Every day19%
- Once a week or more but not every day26%
- Never52%
Exposed to Extremely Bright or Inadequate Lighting Conditions
- Every day11%
- Once a week or more but not every day21%
- Once a month or more but not every week21%
- Once a year or more but not every month12%
- Never36%
Spend Time Keeping or Regaining Balance
- Continually or almost continually17%
- About half the time20%
- Less than half the time21%
- Never41%
Pace Determined by Speed of Equipment
- Extremely important17%
- Important19%
- Not important at all57%
Written Letters and Memos
- Every day20%
- Never68%
Public Speaking
- Every day17%
- Once a month or more but not every week18%
- Never60%
Spend Time Sitting
- Less than half the time96%
In an Open Vehicle or Operating Equipment
- Every day19%
- Never73%
Degree of Automation
- Moderately automated20%
- Slightly automated28%
- Not at all automated52%
Exposed to High Places
- Once a month or more but not every week11%
- Once a year or more but not every month12%
Spend Time Climbing Ladders, Scaffolds, or Poles
- Less than half the time40%
- Never50%
Dealing with Violent or Physically Aggressive People
- Once a year or more but not every month36%
- Never61%
Exposed to Whole Body Vibration
- Once a week or more but not every day12%
- Never83%
Work Schedules
- Irregular (changes with weather conditions, production demands, or contract duration)14%
- Regular (established routine, set schedule)82%
Exposed to Disease or Infections
- Never93%
Indoors, Environmentally Controlled
- Never97%
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection
- Never93%
Exposed to Radiation
- Never100%

Typical Education Levels Reported

Education levels O*NET survey respondents in this occupation most often reported having.

High school diploma or equivalent
Post-secondary certificate
Less than high school diploma

Technology Skills

Specific software and technology tools commonly used on the job.

Internet browser software
Apple Safari, Microsoft Edge, Mozilla Firefox, Web browser software
Spreadsheet software
Microsoft Excel
Electronic mail software
Microsoft Outlook
Development environment software
Software libraries
Operating system software
Microsoft Windows
Time accounting software
Timekeeping software
Inventory management software
Inventory management systems

Professional Associations

Organizations related to this occupation, such as industry and licensing bodies.

Automotive Service Association

Related Occupations

Occupations that call for similar work and worker requirements.

Detailed Work Activities

More specific, granular versions of the Work Activities above.

Collect fares or payment from customers.
Maintain vehicles in good working condition.
Record sales or transactions data.
Measure the level or depth of water or other liquids.
Clean vehicles or vehicle components.
Clean facilities or work areas.
Clean machinery or equipment.
Acquire supplies or equipment.
Install parts, assemblies, or attachments in transportation or material handling equipment.
Sell products or services.
Control pumps or pumping equipment.
Maintain watercraft engines or machinery.

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Inspect motor vehicles.
Provide transportation information to passengers or customers.

This page incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).

Based on federal labor and demographic data. Data source & methodology